“There are so many experiences I have lived with this work that I find it hard to remember all of them, but if something it is clear to me, I love my job, I enjoy it a lot … I like to give a touch of sanity to situations and listen to my neighbours … “

“Although many people think that everything is summarized in good executive accounting, the years have shown me that just as important is to make it accessible and close to the understanding of all the neighbours, it is quite satisfying to see the achieved result…”

“At the beginning, when I talked to my friends and family about my work in the telephone service of a community management, almost all the comments were similar; Wow … your job has to be hard, dealing with pest neighbours and even the meetings … Full of unpleasant experiences. Well, I always tell them the same thing; Well, to date things are going for me, I have a good relationship with most of my community members and if one of them is more conflictive I let him see on the basis of mutual respect even with conflicting opinions, you can have a cordial relationship.”